Having the very best people is fundamental to Harcourts success
However providing them with the opportunity to be the very best practitioners is equally imperative. The organisation has recognised that a basic human need is growth, both personal and professional. Satisfying this not only delivers on the group's purpose to create success for every individual within the organisation but it also provides a compelling reason for people to stay with the organisation.
The Harcourts Academy The Harcourts Academy was established in 2000 to provide a vehicle for delivering a range of training programmes, from sales training for new entrants and cadetship's for the future team members, to high level business planning for multi office business owners. " - The Academy has a team of 15 people focussed solely on developing and delivering training and skill building sessions – over 400 last year alone."
The Harcourts Promise of Service, one of the many tools from the Harcourts Academy
Through extensive research, we know what our clients want most from Harcourts and their chosen property consultant...the promise of enjoying an exceptional level of personal and professional service. And because clear communication is the key to identifying your individual needs and expectations, you won't just have our word on it; you'll have our guarantee in writing.
The Harcourts Promise is your absolute assurance of just how seriously we take our responsibilities on your behalf. It's our way of being held accountable, and your way of knowing you will be looked after every single step of the way. Consider it our total commitment to working together to make the whole experience easier, less stressful and far more rewarding. And that's a promise!